Desktop Support Engineer

Global IT Support Services
Infrastructure Lead
Remote
08-01-2019

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This candidate will be the line manager for a team of Desktop Support Engineers that are based at different locations across Buenos.  

 

Requirements:

  • Must be able to speak and write in Spanish and English
  • Must have man management experience
  • Must have an understanding of Desktop Support and providing a service to customer

Responsibilities:

  • This candidate will be the line manager for a team of Desktop Support Engineers that are based at different locations across Buenos. They will manage  internal ticketing system (called ServiceNow) interact with customer and ESP Service Desk, interact with ESP’s Service Delivery Teams.

 

English level: Upper intermediate or higher level.

Time shift: Full Time

Location: Remote